If you have an “open” Deal on the Account and the pending is not showing, then the “Status” of your Deal is not set to “Open – Pending”. If you click on the Edit button for the Deal, check the “Status” of the Deal and make sure that it is set to “Open – Pending”. If is set to any of the other statuses, then the Pending dollars will not be shown.
If the Deal’s Status is set to Open – Proposed, any pending that you have entered on the Deal will not show in the Bird’s Eye View or on various reports.