It is possible that the Account Profile that is being utilized is a Lead Account. The deals tab does not show for Lead Accounts.
For more information on how the Leads Process works in Matrix, click on the following links:
- Submit a Lead Account for Approval from the Account List
- Matrix Mobile - Submitting Leads
- Work with Lead Accounts - Manager Access
- Work with the New Prospects Pod - Manager Access
- Matrix Mobile - Approving Leads
Keyword search: Account, Profile, Leads, Deals