Matrix Support

Why Do I Need to Add the Same Contact to Multiple Accounts?

As you start to add in contacts to Matrix, you may find that you are adding contacts to multiple accounts. This due how Matrix handles contacts and companies. When a contact is added in Matrix, Matrix will make a connection between that contact and the company. To associate them to another company, they will need to be added to that company as well. As you connect the contact to more and more companies, they will have the affiliation between multiple companies.

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