Matrix Support

Mobile - Video Files do not Play?

Matrix Locker is not a streaming service with embedded videos

Video files housed within Matrix Locker will not play because Matrix Locker was only built for storage not to stream. On this note, you will be able to play videos from other sites on your iPhone because they were specifically setup to stream. 

A way around this is to send the video file to yourself via Chat or email, and it will play as expected.  

Keywords:  streaming, video, locker

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