To create the Inactive report, please follow the below instruction:
1. Please navigate to Reports on the menu bar.
2. Click Revenue tab.
3. Click Inactive Report link.
4. From the Hierarchy area, select at least one option. Note: You can select up to five options.
-The hierarchy order determines how the data is nested in the report.5. Optional: Select filters to remove the data that you do not wish to report on.
Keyword Search: inactive report, running an inactive report, accounts have not billed, total spending